Reading Fiction and Expanding Circles

It had been quite a while since I last read a novel; I recall it was my late university years. Although I didn't take any decision not to do so, it was probably a consequence of starting the work life and noticing I had so many other things to read - especially on Computer Science and Personal/Career Development topics. I needed to stay in the "real world". Well, I said it had been a while, because all of a sudden, due to a reason which my memory…

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Charts are a Nightmare

I have been complaining a lot about UX lately, but I have all the reason for this one. Whenever I see graphical representation of any data, I feel disappointed. The reason: Color Blindness. 8% of people in the world have a type of color blindness[1], which gives you a statistic like this as of 2017: Around 280 million internet users out of 3.5 billion are suffering from color blindness worldwide. This is a huge number, yet it is very uncommon to see graphical content or charts that are…

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The Wrong Minimalism - Contrast Rates

As the technology and usage of the internet is evolving around our daily lives, web sites' main purpose also shifts considerably from "what" you are representing to "how" instead. Importance of User Experience is now significant, which usually determines users' bounce rate and the total amount they spend on a website. If a content is presented in a slick, minimalist design and smooth colors, we tend have a positive feeling about it. Then comes the quality of the content. In an era like this I find…

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Moving From Being Efficient to Effective

I have been reading one of the most popular books in this decade recently - Stephen Covey's 7 Habits of Highly Effective People. He is a great author passing on his thoughts in very solid and reasonable explanations. One should read this book not as a novel or fiction, but very slowly, by digesting every section and not moving on to the next chapter until he or she is confident that the habit is persistent after practicing it for a while. I am working on Habit 3 - Put First…

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A Fitbit Customer Support Experience

I do not normally write or leave comments about my experiences on a product but this time I feel like I need to. Last week after having an issue with the charging cable of my Fitbit Charge HR device I decided to contact customer support via chat option and briefly explained my situation. I was immediately informed that I would get a replacement. So far good, and an expected level of service from Customer Support Representative (CSR):[1] Me: The cable seems to be not working. I have tried using…

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